Vmware Converter Could Not Start Service Vstor2 Programs
Hi, Trying to install 'vCenter Converter', the installer fails with this. Error -> 'Error 29142: Could not start service Vstor2 MntApi 2.0 Driver (shared)'. I tried with 'vCenter Converter v.4.0.1', that is a portable application ( it. Aug 22, 2018 - Driver service failed to start due to the. Removes the vstor2.sys file, but does not remove the. V) was marked as physical 'Disk 1', with a drive.
Problem
Live Browsing on VMware images times out with 'Database System Error'
Although, this message can be quite ambiguous in nature - one source of the issue could be a result of inactive VSTOR2 driver.
Error Message
When browsing for Exchange Images using the GRT feature, you may recieve the following whilst trying to expand on a Information Store:
Cause
May be necessary to review the ncflbc log file to see if this is linked to this technote
Ensure that you have increased the following on the browsing client
Open DOS prompt:
> cd <install_path>veritasNetbackupbin>
> vxlogcfg -a -p NB -o ncflbc -s DebugLevel=6 -s DiagnosticLevel=6
After the live browsing of the Exchange Image has failed with 'Database System Error', review the ncflbc log.
Look for:
VMDKRemoteImage::mountDisks() Could not open the mount the volume 0. Error Text: 'Driver not found' Error: '24307'
VDDK-Log: Vmount library: Error 2 while opening VSTOR2 driver's control device!
VDDK-Log: Vmount library: Error 2 while opening VSTOR2 driver's control device!
Solution
Fix:
This will require a startup of the VSTOR2 driver
1) Check for the existence of <install_path>system32DRIVERSvstor2-mntapi10-shared.sys
To manually start the vstor2 service, open the command prompt and run this command:
On the Exchange Browsing client invoke the following from the DOS prompt:
> net start vstor2-mntapi10-shared
The Vstor2 MntApi 1.0 Driver <shared> service was started successfully
This should allow the mounting of the vmdk image continue and the GRT browsing should be successful.
Compatible with Windows 10, 8, 7, Vista, XP and 2000
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Vmware Converter Could Not Start Service
Overview of Vstor2-ws60.sys
What Is Vstor2-ws60.sys?
Vstor2-ws60.sys is a type of SYS file associated with VMware Converter Hosted developed by Vmware, Inc. for the Windows Operating System. The latest known version of Vstor2-ws60.sys is 3.0.3 build-290101 built by: WinDDK, which was produced for Windows. This SYS file carries a popularity rating of 1 stars and a security rating of 'UNKNOWN'.
What Are SYS Files?
SYS files such as vstor2-ws60.sys are third-party (eg. Vmware, Inc.) device drivers or critical system files that come as part of the Windows operating system. Most SYS files allow internal PC hardware or attached hardware, such as a printer, to communicate with third-party software programs (eg. web browsers, word processors, VMware Converter Hosted) and the operating system (eg. Windows).
Other SYS files are critical system files called 'kernel mode device drivers' which are used to power the Windows operating system. Files such as 'CONFIG.SYS' contain configuration settings and specify what device drivers should be loaded by the operating system. Without driver files such as vstor2-ws60.sys, you wouldn't be able to do simple tasks such as printing a document.
Why Do I Have SYS Errors?
SYS file errors are typically caused by faulty hardware or corrupt device driver files. Because of the importance of Vstor2-ws60.sys in the functionality of VMware Converter Hosted and other Windows functions, any corruption or damage to this file can create critical system errors in the form of a 'blue screen of death' (BSOD). Please see 'Causes of Vstor2-ws60.sys Errors' below for more information.
When Do SYS Errors Occur?
Vmware Vcenter Converter Standalone Agent
SYS errors, such as those associated with vstor2-ws60.sys, most often occur during computer startup, program startup, or while trying to use a specific function in your program (eg. printing).
Common Vstor2-ws60.sys Error Messages
The majority of vstor2-ws60.sys errors that you encounter will be 'blue screen of death' errors (also know as a 'BSOD' or 'STOP error') that occur in Windows XP, Vista, 7, 8, and 10:
- 'A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Vstor2-ws60.sys.'
- ':( Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: vstor2-ws60.sys.'
- 'STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – vstor2-ws60.sys'
- 'STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – vstor2-ws60.sys'
- 'STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – vstor2-ws60.sys'
In most cases, you will experience vstor2-ws60.sys blue screen errors after you’ve installed new hardware or software. These vstor2-ws60.sys blue screens can appear during program installation, while a vstor2-ws60.sys-related software program (eg. VMware Converter Hosted) is running, while a Vmware, Inc. driver is being loaded, or during Windows startup or shutdown. Keeping track of when and where your STOP error occurs is a critical piece of information in troubleshooting the problem.